Privacy Policy

This policy describes how AETHEX INDUSTRIES PRIVATE LIMITED (“Aethex Industries”, “we”) handles personal information collected through https://www.aethexindustries.com and related enquiry channels (email, phone and WhatsApp). We are based at Bhandup West, Mumbai, India. The full postal address and PIN will be added when confirmed. We aim to follow the Digital Personal Data Protection Act, 2023 in a practical way for a B2B manufacturer. This page is not legal advice.

What we collect

If you submit an enquiry we collect name, company, email, phone or WhatsApp number, industry, product interest, requirement text, the page you came from, and any files or drawings you choose to send. Call and WhatsApp logs may include your number. We do not ask for passwords or payment card data on this website.

Why we use it

We use this information to respond to quotes, send a catalogue when requested, and keep a record of the technical requirement. We do not sell enquiry lists. Analytics tools, if enabled later, will run only after consent. You may decline non-essential cookies.

Sharing

Details may be seen by Aethex staff handling sales and manufacturing review, and by service providers who host email or (once connected) a spreadsheet or CRM used only to process the same enquiry. We do not publish your name as a testimonial.

Retention and your requests

We keep enquiry records for as long as needed to complete the quote, order or a related follow-up, and then as required for tax or dispute records. To access, correct or request deletion of personal data we hold, email aethexindustries@gmail.com or write to us at the Mumbai address.

Contact

AETHEX INDUSTRIES PRIVATE LIMITED, Bhandup West, Mumbai, India. Email aethexindustries@gmail.com. Phone +91 86576 67186. See also Terms, Contact and About.